XIU YUN YU

TERMS & CONDITIONS

These terms and conditions apply to makeup services provided by Xiu Yun Yu Makeup & Hair, KVK: 72341718 to you. Upon booking with Xiu Yun Yu Makeup & Hair, you agree to the following Terms & Conditions.

MAKING A BOOKING

Booking can be made up to 1 day before if still available. Booking is fully secure upon email confirmation and payment of a deposit. Without paying a deposit does not reserve the makeup artist's services for the event. The deposit will be deducted from your final balance.

If no deposit is taken at the time of booking your event, then a cancellation fee still applies if less than 48 hours notice is given.

PRICING

The pricing quoted at the time of the booking will be honoured and any general price changes between the time of booking and the day of the event will not affect your agreed fee for the services booked. Any applicable travel charges will be outlined at the time of the booking - any parking/toll/congestion charges will be added to the final balance. Accommodation charges if applicable will be discussed and added to the final balance. 

PAYMENT

An invoice will be sent to your email. The balance stated is to be finalized within 14 working days after the invoice date by bank transfer. The makeup artist will exercise their statutory right to interest and compensation for debt recovery costs under the late payment legislation if not paid according to agreed credit terms.

CANCELLED BOOKINGS

The client at any point in writing can cancel the event.

The makeup artist will be under no obligation to refund any money paid up until point of cancellation, however the client will be liable for any further payments under the following conditions:

  • If the client cancels no less than 12 weeks before the event date then no further payment is required.
  • If the client cancels no less than 8 weeks before the event date then a further 50% of the event fee will be due.
  • If the client cancels no less than 4 weeks before the event date then the full amount of the event fee will be due.

The client can cancel a trial at any point however a trial cancelled with less then 24 hours notice will be charged for at the agreed rate.

Cancellations by the makeup artist due to circumstances including, but not limited to, problems rendering the makeup artists performance of their obligations where no other suitable alternative can be given, a full refund will be given to the client. No further compensation will be offered.

If the booking is directly affected by circumstances beyond the control of the makeup artist where possible the makeup artist will endeavor to rectify such situations however no compensation will be offered on the makeup artists part. 

TRAVEL

The client will cover any necessary travel expenses of the makeup artist as agreed at time of booking. The Travel fee rate is € 0,29 per kilometer, which includes time and travel costs. 

PARKING

In circumstances when parking fees apply, the client will be required to cover the charges when makeup services are being conducted, for example hotel parking and meter parking.

RESPONSIBILITY OF THE CLIENT

The client shall inform the makeup artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. If the client has an allergic reaction, the makeup artist cannot be held responsible. 

PHOTOGRAPHS

Xiu Yun Yu Makeup & Hair reserves the right to take photographic or film records of any of her make-up applications/hairstyling, and may use any such photographs for promotional and/or commercial purposes - only with your consent, of course!

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